SVBTCC

Last updated: 20/06/2026

1. Terms & Conditions

By using the SVBTCC website, creating an account, making a booking, donation, or submitting any request, you agree to follow SVBTCC temple guidelines, policies, and instructions issued by authorised temple representatives.

• Users must provide accurate and up-to-date information.
• SVBTCC may update, cancel, or reschedule events, pujas, or services when required.
• Users must behave respectfully while attending temple events, pujas, and community activities.
• SVBTCC reserves the right to refuse or cancel bookings if temple rules are not followed.

2. Booking Policy

Event and car puja bookings are subject to availability and confirmation.

• Bookings are confirmed only after required details and payment, where applicable, are received.
• Users should arrive on time for booked events or puja slots.
• If a user cannot attend, they should inform SVBTCC as early as possible.
• SVBTCC may cancel or amend bookings due to operational, religious, safety, or venue reasons.

3. Payment, Donation & Refund Policy

Payments and donations made through SVBTCC are used for temple, religious, cultural, community, and charitable purposes.

• Donations are generally voluntary and may be non-refundable.
• Booking payments may be non-refundable unless SVBTCC decides otherwise.
• If an event or service is cancelled by SVBTCC, refunds or alternatives may be considered where appropriate.
• Users should contact SVBTCC for any payment or refund-related queries.

4. Privacy Policy

SVBTCC collects personal information only for temple administration, bookings, donations, communications, and membership-related purposes.

• Information collected may include name, email, mobile number, address, gothram, booking details, donation details, and preferences.
• SVBTCC uses this information to manage bookings, donations, reminders, communications, and temple services.
• SVBTCC will not sell personal information to third parties.
• Information may be shared only when required for temple operations, payment processing, legal compliance, or user-requested services.
• Users may contact SVBTCC to request updates or corrections to their personal details.

5. Email, SMS & Communication Consent

By registering or making a booking, users agree that SVBTCC may contact them about:

• booking confirmations, reminders, and updates;
• donation confirmations;
• temple announcements and important notices;
• membership or volunteer-related communications.

6. Photo & Media Policy

SVBTCC may take photos or videos during temple events, festivals, cultural programmes, and community activities.

• Photos/videos may be used on the SVBTCC website, social media, newsletters, and promotional materials.
• Users who do not wish to appear in photos/videos should inform SVBTCC organisers before or during the event.
• Specific consent may be requested for trustee, committee, volunteer, priest, or member profile photos.

7. Account Responsibility

Users are responsible for keeping their login details secure and for any activity carried out through their account.

8. Changes to These Policies

SVBTCC may update these terms and policies from time to time. Continued use of the website means the user accepts the updated terms.

9. Contact

For questions about these terms, privacy, bookings, donations, or media usage, please contact SVBTCC.

Email: contact@svbtcc.org